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GenieMini help

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Troubleshooting

Adjust Excel settings

(1) Start Excel.
In order to attach an add-in, a workbook must be open in Excel (It doesn't matter what the workbook is).
(2) Adjust Excel display settings (Optional).

In Excel 2007, choose Office button | Excel Options (Alt F I). In the Popular page, set Use this font to Arial and Font size to 8.

In Excel 2010 or later, choose File | Options (Alt F T). In the General page, set Use this font to Arial and Font size to 8.

(3)

Adjust Excel's macro settings to allow Genie to run.

In Excel 2007, choose Office button | Excel Options (Alt F I).

In Excel 2010 or later, choose File | Options (Alt F T).

In all Excel version, select the Trust Center page and choose Trust Center Settings…. The Trust Center dialog box displays. On the Macro Settings page, place a tick against Trust access to the VBA project object model. In the Add-ins page, ensure that the options Require Application Add-ins to be signed by Trusted Publisher and Disable all Application Add-ins (may impair functionality) are not ticked.

Attach GenieMini add-in

The AbleOwlGenieMini program folder is located in the folder you extracted it to in the Download and extract procedure.

(1) Open the Add-Ins dialog box.

In Excel 2007, choose Office button | Excel Options. In Excel 2010 or later, choose File | Options. The Excel Options dialog box appears. In the Add-Ins page, select Excel Add-ins from the Manage drop-down list and choose Go….

The Add-Ins dialog box appears.

(2)

Choose Browse and locate the file AbleOwlGenieMini.xlam, which is in the folder you put it in. Select it and choose OK.

(3)

Choose NO if there is a prompt that as you to copy the add-in

(4) Place a tick against AbleOwl GenieMini add-in and choose OK.

In Excel, the three ribbon tabs GenieOnlineMini, ESPMini and UtilsMini appear to the right of the Ribbon.

GenieMini Access is denied error

The problem:

Choose GenieOnline | Admin | Subscribe.

An Access is denied error message appears such as shown above.

There are a number of options that have the same result.

The solution:

(1) In Windows Explorer, right-click the folder name that you have GenieMini in.
(2) Choose Properties.
(3) Choose Security.
(4) Select Users and your user name.
(5) Choose Edit.
(6) Tick Allow for Full control.
(7) Choose OK and OK again.
(8) Return to Excel. The problem should be solved.
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